User management in Able+

You can also choose to show just users of a particular type or status by clicking on the filter option next to that column heading. 

It is also possible to show users from a particular group or with a certain permission set by using the Select groups and Select permissions options at the top of the page. 

You can search for a particular user in the search option at the top of the page. By default it will search by last name but you can change this using the dropdown option to the right of the search box.  

Viewing an individual user’s details 

To view a user’s details, click on their name in the Users overview list. 

Click on the View all details option to view all details held in Able+ for the user. 

Editing a user's details 

To edit any of the user’s details, click on the View all details option under the user’s avatar and then click the pencil icon in the top right corner.

When you have finished editing, click the Save button at the bottom of the page. If you want to discard the changes then click Cancel. 

Manually creating a user 

On the Users overview page, click the Create new user icon in the top right corner. 

Fill in the user’s details in the fields that appear. All mandatory fields are indicated with an asterisk. 

Choose an identity type that reflects the user’s security and access needs. 

Choose a user type relevant to how the user relates to your organisation (e.g. learner, employee). 

Give the user one or more permission sets to control what actions they will be able to perform when logged in to Able+.

The user’s display name will be used to identify them in Able+ (e.g. when the user logs in or when an administrator is choosing users to add to a group). 

The user’s identity type will determine how strong a password you must enter when creating the user. Passwords must be a minimum of 6 characters, regardless of identity type. 

On the Users overview page, click on the relevant user to view their information then click the Reset password button. 

If the user has specified a recovery email address then this will be displayed as the address that the reset email should be sent to. You can edit this address if required. 

When the email address is correct, click Send. You will be required to enter your own password as an additional security measure. 

The user will then be sent an email with instructions to reset their password. 

Suspending a user 

On the Users overview page, find the user you want to suspend and then click the suspend icon in the action column. 

Enter the reason for suspending the user and then click Suspend.

Reactivating a suspended user 

When you want to give a suspended user access to Able+ again, find the user you want to activate and then click the activate icon in the action column. You will be shown the reason that they were suspended originally. 

Enter the reason for reactivating the user and then click Activate. 

The user’s status will change from Suspended to Active.

One or more users can be deleted from the Users overview page by selecting them and then using the delete option  in the top right corner of the page.

When you are viewing the details of a particular user you can delete that user using the delete option in the top right corner of the page.

It is possible to change the permission set assigned to a user either individually - by clicking the edit permission option   next to the relevant user - or in bulk - by selecting users and then choosing Add/remove permissions from ‘more options’  . 

Click the  next to a permission set to add that permission set for all the selected user(s). 

When viewing a single user, click the minus  next to the relevant permission set to remove it from the user. When viewing multiple users, click the Remove option. 

It is possible for a user to have more than one permission set; in this case they will have all the actions for all the permission sets they have been assigned. 

Changing identity type 

An individual user’s identity type can be changed when viewing that user’s individual details (see Editing a user’s details section above). 

Identity types can be changed in bulk by selecting the relevant users and choosing the Change identity type option from ‘more options’  . Select the required identity type from the dropdown list and then click Save. 

This will download the selected users’ details as a CSV file that can be opened and manipulated in a spreadsheet program. 

If you just want to make an application available to the users so that they can choose to add it if they wish then this can be done from the application management area. 

Managing applications in individual user view 

When you are viewing a user, you can select the Manage applications option from ‘more options’  . 

Any apps that the user already has enabled for them will appear in the list of available applications. These can be removed by clicking the minus next to the relevant application. 

Additional applications can be added for the user by clicking on the plus next to Manage applications and then clicking on the application you wish to add. 

Click Save when you have finished making changes. 

Managing applications for multiple users 

From the Users overview page, select the users you wish to manage application access for and then click ‘more options’  and then chose Add/remove applications. 

In the Added applications section you will see a lozenge for each added application - clicking on this will give you an option to remove it for all selected users. 

Next to each application you will see how many of the selected users currently have that application assigned to them. Click the to add the application for all the selected users. 

Adding apps for multiple users 

When adding applications for multiple users, these will have the status Enabled and will appear automatically on the users’ My apps page. If instead you wish to make the application available to users so they can choose to add it if they wish then this can be done on the relevant application page. See Application management in Able+ for further information.